Password reset

Zaktualizowano 2026-05-28

Go to password reset

Reset is a function that is used to regain access for users who have forgotten the password assigned to their account.

1. To go to the password reset screen, open the eFOB application login page: https://efob.app/

2. In the next step, we find the button DID YOU FORGET YOUR PASSWORD? marked in the graphic below:

3. Click the DON'T FORGET YOUR PASSWORD button and open the password reset subpage

Password reset

After completing the above steps, the user should be on the screen below.

1. To indicate which account requires a password reset, the user must enter the email address assigned to this account and the date of birth assigned to it.

2. After completing the information, press the RESET PASSWORD button

Password reset failed

In case of incorrect data provision, the user will be informed with the following notification:

Located at the bottom of the page:

Password reset successful

In case of a successful password reset, the user will be redirected to the following screen:

Which says that:

“A link to reset your password has been sent to the provided e-mail address, if the account exists.”

1. In the next steps: check your mailbox and click the link contained in the message.

If you don't receive a password reset message within a few moments, please check your spam folder and other filtering tools.

2. After clicking on the link, the following subpage opens:

3. In the next step, the user sets the date of birth and enters a new password and its confirmation

4. Finally, press the SAVE CHANGES button:

5. If the form is entered correctly, the user will see the following message:

What does it mean that the password reset process has been successfully completed?

And you will receive information in your mailbox:

Password reset and account activation

Further action depends on the status of the activation link:

• if the user has never had an activation link sent or the previous link is no longer valid - the user will receive appropriate information in the password reset process,
• if the user has previously had an activation link sent and this link is still valid - the user will receive information that he or she still has a valid activation link.This prevents the user from receiving new activation links repeatedly if the previous link can still be used.